AISLE — Terms of Service
Version: 0.1 — DRAFT Last updated: 2026-04-28 Effective date: _________________________ Operator: Carcamo Ben, operating as "AISLE" (TODO-COUNSEL: confirm legal entity at launch).
Plain-English summary at the top of each section. The plain-English summary is descriptive only; the operative terms are the numbered paragraphs.
1. About These Terms
Plain English: These are the rules for using AISLE. Use the App = you agree to them.
These Terms of Service ("Terms") form a binding agreement between you ("you") and AISLE when you create an account, browse the App as a guest, or otherwise use any AISLE service (collectively, the "Services"). If you don't agree, don't use the Services.
We may update these Terms; material changes take effect 30 days after we post them, with notice in-app and by email where you've given us one. Your continued use after the effective date is acceptance.
2. Eligibility
Plain English: 16+ only. If you're 16–17, you confirm a parent/guardian is okay with you using AISLE.
You must be at least 16 years old to use the Services. If you are between 16 and the age of majority in your region (typically 18 or 19 in Canada; 18 in UK/AU; 18 in most US states), you represent that a parent or legal guardian is aware of and consents to your use.
We do not knowingly collect personal information from anyone under 16. If you believe a user is under 16, contact privacy@aisle.app. (See compliance §9 — TODO-COUNSEL: cross-reference once the compliance handoff lands; if any region requires a higher floor we will adjust.)
3. Your Account
Plain English: One account, you, real info, keep your password safe.
3.1 Provide accurate information; keep it current. 3.2 You're responsible for activity on your account; safeguard your credentials and notify us at security@aisle.app if you suspect unauthorised access. 3.3 You may not create more than one personal account, share your account, or impersonate another person, business, or designer.
4. Acceptable Use
Plain English: Don't scrape, don't copy our pictures, don't be a jerk.
You agree not to: (a) Scrape, crawl, mass-download, or reverse-engineer any part of the Services; (b) Resell, sublicense, or redistribute Licensed Content (boutique or designer photos, catalog metadata, ratings) outside the Services; (c) Impersonate any person or entity; (d) Upload Circle photos of anyone other than yourself without their permission, or any sexually explicit content, content depicting minors (other than yourself if you're between 16 and the age of majority and the bride), violent content, or content that infringes any third party's rights; (e) Harass, threaten, or discriminate against any other user, boutique staff, or stylist; (f) Use the Services to advertise, recruit for a competing service, or send unsolicited messages; (g) Probe, scan, or interfere with the security or integrity of the Services; (h) Use automated systems (bots, scripts) to interact with the Services without our written permission, except for standard search-engine crawling of public pages.
5. User Content
Plain English: Your Circle photos and notes stay yours. We host them so your Circle can see them. We don't use them for marketing, ads, or AI training.
5.1 Definition. "User Content" means anything you upload, post, or submit through the Services, including Circle photos, comments ("verdicts"), star ratings, and notes.
5.2 Ownership. You retain ownership of your User Content.
5.3 Limited license to AISLE. You grant AISLE a non-exclusive, royalty-free, worldwide licence to host, store, cache, transmit, and display your User Content solely as needed to operate the Services for you and the Circle members you've designated. This licence does not permit AISLE to use your User Content for marketing, advertising, designer promotion, social-media posts, public showcases, or training of machine-learning models.
5.4 Termination of licence. The licence ends when you delete the User Content or close your account, except for a tail of up to 30 days for cache decommissioning and reasonable backup retention as described in the Privacy Policy.
5.5 Your representations. You represent that you have the rights and permissions necessary for any User Content you upload (including consent of any other person depicted, per §4(d) and the Circle Photo Consent).
5.6 Moderation. We may, at our discretion and not as an obligation, review, refuse, or remove User Content that we believe violates these Terms or any applicable law. See Community Guidelines.
6. Boutiques, Designers, and Appointments
Plain English: We introduce you to boutiques. What happens at the boutique is between you and them.
6.1 The Services let you browse dresses sold by independent boutiques, save favourites, see designer information, and request try-on appointments at the boutique of your choice. 6.2 An appointment request sent through the App is an introduction. AISLE is not a party to any transaction between you and a boutique or designer (try-on, purchase, alteration, deposit, refund, dispute). Boutiques and designers are independent businesses with their own terms and policies. 6.3 Catalogue accuracy (price, availability, fit, fabric) is provided by boutiques and designers. We work to keep it current but cannot guarantee real-time accuracy. Confirm details with the boutique before relying on them.
7. Affiliate / Commission Disclosure
Plain English: We may earn money when you book or buy through a partner. It doesn't change your price.
AISLE may earn a referral fee or commission when you book a try-on, place a deposit, or make a purchase with a partner boutique or designer initiated through the Services. We disclose this in-app at the relevant moment and in our Affiliate Disclosures. Commission does not change the price you pay and does not influence the order in which dresses appear in your personalised recommendations beyond what we openly explain in the App.
8. Privacy
How we handle personal information is in our Privacy Policy and our Cookie Policy, which are part of these Terms by reference.
9. Intellectual Property
9.1 The Services, including software, design, branding, and all AISLE-supplied content, are owned by AISLE or its licensors and protected by copyright, trademark, and other laws. 9.2 Boutique and designer photos, catalogues, and brand assets are licensed to AISLE under agreements with those parties. You receive a personal, non-commercial, non-transferable right to view that content within the Services.
10. Disclaimers
Plain English: We do our best. We can't promise the Services will be perfect or that a dress will fit, be in stock, or be exactly as pictured.
EXCEPT WHERE PROHIBITED BY LAW, THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ACCURACY. WE DO NOT WARRANT THAT ANY DRESS WILL BE AVAILABLE, IN STOCK, OR FIT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE.
The disclaimers in this section do not apply to non-excludable consumer rights:
- Canada (Ontario): Consumer Protection Act, 2002 implied warranties may be non-excludable.
- Quebec: Consumer Protection Act warranties of fitness and quality (arts. 37-38) cannot be
excluded for consumers.
- EU/UK: Statutory consumer rights (e.g., UK Consumer Rights Act 2015; EU Consumer Sales &
Guarantees Directive) are unaffected.
- Australia: Australian Consumer Law guarantees apply and are not excludable.
11. Limitation of Liability
Plain English: If something goes wrong, our total liability is capped. Some places don't allow that — those rules win.
EXCEPT FOR LIABILITY THAT CANNOT BE LIMITED BY LAW, AISLE'S AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SERVICES IS LIMITED TO THE GREATER OF (a) CAD $100 OR (b) THE AMOUNTS YOU HAVE PAID TO AISLE IN THE 12 MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY. AISLE IS NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, DATA, GOODWILL, OR BUSINESS, EVEN IF ADVISED OF THE POSSIBILITY.
These limitations do not apply to liability for: (i) gross negligence, fraud, or wilful misconduct; (ii) death or personal injury caused by negligence; (iii) any liability that cannot be excluded by applicable consumer-protection law in your region.
12. Indemnification
You agree to indemnify and hold harmless AISLE, its officers, employees, and agents from any third-party claim arising out of (a) your User Content, (b) your breach of these Terms or any law, or (c) your violation of any third-party right. We may assume control of the defence; you will reasonably cooperate.
13. Suspension & Termination
13.1 You may close your account at any time from in-app settings or by emailing privacy@aisle.app. 13.2 We may suspend or terminate your access if you breach these Terms, if required by law, or if your conduct creates risk for other users or the Services. 13.3 On termination, your account, Circle, and User Content are deleted in line with the Privacy Policy. Sections that by their nature should survive (5.5, 9, 10, 11, 12, 14, 15, 16) survive.
14. Dispute Resolution
TODO-COUNSEL: Arbitration enforceability varies sharply by jurisdiction. The clause below is drafted as a default with carve-outs, but must be reviewed before publication. Quebec consumer arbitration clauses are restricted by CCP arts. 11.1 and the Consumer Protection Act art. 11.1; EU consumers cannot be bound to arbitration that deprives them of access to their local court (Brussels I bis Recast); Ontario small-claims jurisdiction is preserved.
14.1 Informal resolution first. Before filing any formal claim, you and AISLE agree to try in good faith to resolve the dispute by emailing legal@aisle.app with a description of the issue and your contact information, and to spend at least 30 days trying to resolve it informally.
14.2 **Arbitration (default — non-applicable to consumers in jurisdictions that prohibit it). Subject to §14.4, any unresolved dispute will be resolved by final and binding arbitration administered by the ADR Institute of Canada under its Arbitration Rules, by a single arbitrator, in Toronto, Ontario (or by videoconference at the consumer's election), in English. Either party may bring a claim in small-claims court** for amounts within that court's jurisdiction.
14.3 Class-action waiver. Disputes will be resolved on an individual basis only, except where prohibited by applicable law.
14.4 Carve-outs by region.
- Quebec consumers: §14.2 and §14.3 do not apply; you may bring the dispute before any
court of competent jurisdiction in Quebec.
- EU/UK consumers: §14.2 and §14.3 do not apply; you retain the right to bring proceedings
in the courts of your member state of domicile, and to use EU ODR Platform at https://ec.europa.eu/consumers/odr/.
- California consumers: any arbitration shall be administered by JAMS under its
Streamlined Arbitration Rules in your county of residence (TODO-COUNSEL: confirm post US-launch).
- Australia consumers: §14.2 does not preclude exercise of rights under the **Australian
Consumer Law**.
15. Governing Law & Forum
15.1 Default: These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict-of-laws rules. Subject to §14, the courts located in Toronto, Ontario have exclusive jurisdiction. 15.2 Per-region overrides (consumer-protection mandatory rules supersede defaults):
- Quebec: Quebec law and Quebec courts; French version of these Terms takes precedence if a
conflict (TODO-COUNSEL: prepare French version pre-QC launch — Bill 96).
- EU consumers: law and courts of your member state of domicile (Rome I Reg. art. 6).
- UK consumers: law and courts of England and Wales (or Scotland / Northern Ireland as your
domicile dictates).
- Australia consumers: Australian Consumer Law and the courts of your state of residence.
- US users: Ontario law unless your state's consumer-protection law requires application of
state law for non-waivable rights.
16. Miscellaneous
- Severability: If any provision is unenforceable, the rest remains in force.
- No waiver: Failure to enforce isn't a waiver.
- Assignment: You may not assign these Terms; AISLE may assign to an affiliate or acquirer.
- Entire agreement: These Terms (with the Privacy, Cookie, Affiliate, and Community
documents) are the entire agreement between you and AISLE.
- Notices to AISLE: legal@aisle.app (TODO: provision); notices to you: in-app or to your
account email.
- Force majeure: Neither party is liable for failure due to events beyond reasonable control.
17. Contact
- General: hello@aisle.app
- Privacy: privacy@aisle.app
- Legal: legal@aisle.app
- Security: security@aisle.app
(All TODO: provision before public launch.)